Assessing Emotional Intelligence in the Workplace

There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among†¦show more content†¦Cognitive ability can be measured through intelligence quotient tests and the results of these tests change little over a course of a person’s lifetime (Colfax, Rivera, Perez, 2010). Emotional intelligence can be us ed for developmental and intervention in an organization (Daus Askanasy, 2003). There are others who do not agree with certain approaches to emotional intelligence. In the paper entitled â€Å"Will the Real Emotional Intelligence Please Stand Up? On Deconstructing the Emotional Intelligence Debate, the authors do not agree with the mixed model approach presented by Bar-on and Goleman for emotional intelligence as they believe the non-cognitive abilities are a way of restating and expanding upon personality traits, it does not meet psychometric standards and there are no clear measurement rubrics. The researchers also state that this approach relies on self assessments and perceptions of personality characteristics and competencies than on a person’s actual emotional ability (Daus Askanasy, 2003). Analysis of Three Emotional Intelligence Assessments The popularity of emotional intelligence in the workplace has many organizations using assessments to help them select for leadership positions. One assessment that can be chosen is the Mayer-Salovey-Caruso Emotional Intelligence Test Version 2.0 (MSCEIT) which links a person’s emotions with their thinking. This measures a person’s knowledge about emotions.Show MoreRelatedAfter Taking The Values In Action (Via) Inventory Of Strengths,1285 Words   |  6 PagesAlthough I am not surprised that my top character strength is honesty, it was interesting to learn my other top strengths. Taking the Emotional Intelligence (EQ) and Leadership Self-Assessment introduced me to my social and self-intelligence. Using the KAB model, I was able to identify knowledge, attitude and behavior strengths for both self and social intelligence. The Values in Action Inventory of Strengths was designed to classify one’s character strengths and assess the strengths identifiedRead MoreHow Emotions And Moods Of A Six Month Deployment803 Words   |  4 Pagestheory (AET) and emotional intelligence (EI). Background Emotions are intense feelings and reactions to events or people, whereas moods are a longer lasting and less intense without a contextual stimulus (Robbins Judge, 2009, p. 251). People may be aware of their own emotions; however, moods can arise without triggering awareness (Kaplan, Cortina, Ruark, LaPort, Nicolades, 2014, p. 564). As a human resource leader at a previous organization, some of my duties involved assessing, addressingRead MoreEmotional Intelligence ( Eq )1651 Words   |  7 Pagessuccess is an innate goal of all individuals in their employment. Much success in the workplace can be contributed to one’s emotional intelligence (EQ) or their understanding of emotions in themselves and co-workers which can use to form positive collegial relationships (Cherniss Exetin, 2006). The book Emotional Intelligence 2.0 by Bradberry and Greaves (2009), effectively explains what Emotional Intelligence and provides useful strategies to improve one’s EQ. However, while the book has a foundationRead MoreA Plan for Positive Influence on Team Behavior1147 Words   |  5 Pagesobjective. When values are not congruent within a team, the team wil l benefit from assessing individual attitudes and values, and develop a plan to help facilitate constructive influence. Upon developing a plan to improve employee performance, it is important to assess the work environment’s ability to provide sufficient tools, materials, supplies, and equipment (Robbins Judge, 2007). As previously mentioned, assessing an individual’s attitude and values will help foster positive behavior. Six assessmentRead MoreThe United Kingdom Should Remain A Member Of The European Union1586 Words   |  7 Pagesremain a member of the European Union or if they should leave. And to also discuss the decision making process used in analysing the assignment. Decision making is the process of making choices by setting goals, gathering information, and assessing alternative occupations. Diagram of decision making you realize that a decision must be made. You then go through an internal process of trying to define clearly the nature of the decision you must make. The real trick in this step is to know whatRead MoreThe Understanding Of An Individual Culture Background1334 Words   |  6 Pages We know that culture intelligence is related to cross-culture competence. The understanding of an individual culture background. My key objective is that people fail to adjust to understand new cultures, behavioral, cognitive, and motivational aspect of other cultures. Before anyone goes to a foreign country for a new job, living or visiting, we should educate ourselves before taking that journey. We know going to another country can be scary, but we can learn new things from them and they can learnRead MoreEssay about Psychology Week 3742 Words   |  3 Pagesutilized in the work place? Give specific examples for each one. a) Operant conditioning is the learning through voluntary responses and its consequences. A specific behavior is performed and from that behavior there is a consequence. For me, in the workplace, I know that if I complete my jobs assigned to me then I am complimented on my achievements. Also, more specifically, if I have someone call and request a specific issue be resolved and I assist them in a timely fashion, then they are content andRead MoreEssay on Emotional Intelligence in Leadership1548 Words   |  7 Pages The premise of emotional intelligence in leadership is that emotional intelligence should be the premise of leadership. Before tasks, followers, goals and styles can be defined or critiqued, the leader’s emotional intelligence must first be assessed (Goleman, Boyatzis McKee, 2002, pg 5). Emotional intelligence then becomes the predictor of how effectively the leader will be able to lead in any given situation, set of tasks or followers. In this paper, the author will compare this premiseRead MoreEmotional Intelligence Reflection Paper1558 Words   |  7 PagesReflect on Your Emotional Intelligence This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace. The parameters forRead MoreLeaders And Managers Role Of An Organization1136 Words   |  5 Pagesstrengths. Whetten Cameron (2007) stated that managerial self awareness is the ability of an individual in terms of assessing their own skills and behaviour at a workplace. Thus, successful leaders should have proper understanding of their own skills, emotions, behaviours and that they should know about some other aspects of self awareness. These include personal values, emotional intelligence, attitude towards change and learning styles. Goleman et al (2001) states that self awareness is a familiar

Essay on Corruption of Christianity in Shakespeares, Hamlet

In the play Hamlet, the motif of suicide is used throughout the play to shine a light on the corruption of Christianity and the implications of suicide and the after-life and the effect it has on one’s relationship with God. It accomplishes this through the use of allusions and metaphors and the development of multiple characters relationships with God throughout the play as they go through the challenges and experiences that are present within Hamlet. In Hamlet, the act of suicide is a motif, however it is also an act that Hamlet himself cannot commit in order for this story to fit the role of a revenge tragedy. If Hamlet were to commit suicide, the ghost of Hamlet’s father would not have his work fulfilled by Hamlet. The late Hamlet’s†¦show more content†¦Almost all the characters in Hamlet display signs of a connection to Christianity, whether it be small or large. And most or all of these characters experience challenges throughout the play, and we c ould classify this as a religious tragedy, highlighting the flaws of Christianity. One can look at Hamlet’s delay of his plan of revenge to kill Claudius as an act of cowardice, however if you delve deeper into it, we can see that Hamlet went against his father’s ghost’s commands, thus going against God, and tainting his mind. While the audience may consider Hamlet to be an indecisive coward, we must remember that he mindlessly killed Polonius and Rosencrantz and Guildenstern which hesitation. We can connect all of this back to the fact that suicide and the act of killing one self or another is what shines the light on religion and its corruption. Shakespeare complicates the fragile relationship between suicide and religion. The self-death of Ophelia challenged fundamental religious beliefs that suicide is a sin to the point that the audience is feeling empathy for Ophelia in that suicide was the only real escape from all of the chaos in the play. Ophelia’s character is often associated with innocence and purity. The perception of Ophelia’s weakness has dominated the audience’s idea of her, thus makingShow MoreRelatedWilliam Shakespeare s The Morality Of Hamlet- Sweet Prince Or Arrant Knave Essay1340 Words   |  6 PagesA literary critic of Hamlet, Patrick Cruttwell, explores in his writing titled The morality of Hamlet- ‘Sweet Prince or ‘Arrant Knave’? the purpose of religion during Elizabethan times to set moral value sets th at often conflicted with man’s nature. Additionally, Cruttwell states the actions in the play aggressively clash with the religious values of the time period. Shakespeare illustrates throughout the play that not abiding by the only moral structure of the time period, religion, man is doomedRead MoreChristianity in Shakespears Hamlet1148 Words   |  5 Pageslarge role in how one lives their life. Christianity plays a strong role throughout Hamlet by William Shakespeare. When reading the play one must think of the controversies of the time when Shakespeare writes the play. Reformation and Renaissance opinions are reflected throughout. Shakespeare deals with very controversial attitudes and religious questions dealing with death, the existence of purgatory, morality, murder, suicide and marriage in his play Hamlet. It is obvious throughout the play thatRead MoreHamlet, By William Shakespeare Essay1453 Words   |  6 PagesHamlet by William Shakespeare explores many aspects o f mankind--death, betrayal, love, and mourning. Out of these, the most prominent theme in this play is death in the form of suicide. The main character, Hamlet, finds himself questioning the quality of life and the uncertainty of the afterlife once he discovers news of his father s death and the corruption in the kingdom that follows. Ophelia, Hamlet’s lover, is found dead later in the plot and is presumed to have committed suicide. In Hamlet’sRead MoreThe Great Flood Of Gilgamesh, The Canterbury Tales, And Hamlet1311 Words   |  6 Pageswhen a theme is universal, it touches on human experience. Sometimes there are multiple themes to a story and they may or may not be stated directly. Religion is a theme found throughout the stories of Gilgamesh, Beowulf, The Canterbury Tales, and Hamlet. The theme of religion is prevalent throughout The Epic of Gilgamesh. Readers can see that the stories found in Gilgamesh often run parallel to those found in the Bible. The great flood, a magic plant, and deceitful snakes are found in both GilgameshRead MoreHamlet, By William Shakespeare1470 Words   |  6 PagesHamlet was composed by William Shakespeare, first performed in July 1602 and first published in printed form in 1603. An inherent tension between confrontation and resolution is revealed through Hamlet’s characterisation within Shakespeare’s play. It is evident that there is a significant level of internal confliction that contributes to the amount of tension. Conflicted emotions, in relation to Hamlet’s morals and beliefs, cause a distinct increase in tension, yet recognition of ones human natureRead MoreShakespeare s Hamlet - Images Of Death, Decay, And Corruption2094 Words   |  9 Pages Throughout ‘Hamlet’ we have the images of death, decay, rottenness, and corruption embedded in the story. The imagery that Shakespeare uses in hamlet relates directly with the plots of the play perfectly. The corruptions images are illuminated in the beginning with Claudius own actions. The characters use metaphors of disease in the connection to sickness and rottenness. Within â€Å"Hamlet†, Shakespeare makes a number of references to Denmark s tainted state due to the deceitfulness that lies withinRead MoreHamlet and the Issue of Revenge in William Shakespeares Play1520 Words   |  7 PagesHamlet and the Issue of Revenge in William Shakespeares Play The question of why Hamlet does not immediately avenge his fathers death is perhaps one of the most perplexing problems faced by an audience. Each generation of viewers has come up with its own explanation, and it has now become the most widely known critical problem in Shakespearean studies. A rather simplistic, yet valid standpoint to take on this problem is that it was essential to the tragedys narrativeRead MoreComparing the Characters of Faustus and Hamlet1767 Words   |  8 PagesBoth Hamlet and Faustus contain a clash of themes and traditions, all catalysed by Religion. This is used to establish a theme of deception, which greatly impacts the protagonist’s procrastination. Procrastination is considered to be Hamlet’s tragic flaw, however Faustus’s flaw is considered to be his hubris. Hamlet is in fact a play adapted by Shakespeare, not by name. But there are several scriptures that can be identified to being similar to the plot. One is called Saga of Hrolf Kraki. BelievedRead MoreWilliam Shakespeare, Regarded As The Foremost Dramatist1144 Words   |  5 PagesWilliam Shakespeare, regarded as the foremost dramatist of his time, wrote Macbeth. It is an amalgamation of witchcraft, allusion, and prophecies that depicts a seemingly unescapable fate of human beings in the world. It paints a black and horrid picture but it also implies the ideals of Renaissance humanism. Although imperfect, the embodiment of the characters has tremendous self awareness, freedom and, self-expression. Much like pervasive themes endemic to the Renaissance, the theme of the playRead MoreHuman Nature In Shakespeares Hamlet1882 Words   |  8 Pagesâ€Å"To, be or not to be,† is one of William Shakespeare’s most notable inquiries regarding the self in the tragedy Hamlet (3.1.5 6). Hamlet is one of Shakespeare’s most complicated characters, in that the audience is able to view Hamlet’s internal struggle. By orchestrating chaos, Shakespeare creates an environment in which the male characters; Hamlet and Claudius, are free to contemplate and express their respective nature. However, when it comes to Gertrude; Hamlet’s mother and initial instigator of

As Planes Get Bigger, the Marketplace Gets More Competitive Free Essays

Q1: Have you, or anyone you know, experienced a situation similar to those described, where the marketing organization exceeded your service expectations? If so, what do you think of the company now? Yes, I have a experienced a situation that a marketing organization exceeded my service expectation. There was a catering firm in my hometown. Both the service and the taste of food were the best because of some good waiters and the top chefs, Whereas the price was relatively lower than other catering firms. We will write a custom essay sample on As Planes Get Bigger, the Marketplace Gets More Competitive or any similar topic only for you Order Now As a result, it exceeded my expectation. I think that the catering firm has attracted more new customers because of its opprobrium now. Regular customer can come again because of good service and fine food. Q2. Do you think that any and every employee can be trained to want to give good service? If so, what form might that training take? If not, what should a company do if it encounters major resistance? Not every employee can be trained to want to give good service. To overcome major resistance, the marketing organization may change its strategy to raise the job satisfaction of the employee and increase the productivity. Organization should employ some people who like this job. In addition, employees who are not eligibility should be trained again. Q3. Do you believe that customers are becoming more demanding? If they are too demanding, what might be the outcome for marketing organization? Yes, I believe that customers are become more demanding because some consumers who are high-income earners and better educated are indulged in good service. Marketing organizations need to offer the better service for their consumers Therefore, employees should receive the best training to improve their service quality. Q4. Might marketing organizations be taking risks by raising customer expectations too high? Yes, marketing organizations may take risks when raising customer expectations. High expectations mean that marketing organizations would rise to the challenge to achieve the customer satisfaction. When marketing organizations cannot satisfy customers expect, the relationship between company and customer would break. As a result, marketing organizations may take risks. How to cite As Planes Get Bigger, the Marketplace Gets More Competitive, Essay examples

Origin of surnames Persuasive Essay Example For Students

Origin of surnames Persuasive Essay In today’s society we all want to know who we are and where are names originated from. Our names are what give us our style and individuality. Our ancestors came from all over theworld all having names that are a true mystery to us. Surnames or better known as last namesare a very interesting topic, they are like our first names but give us identity through our family. Looking back into history our names have changed drastically keeping some from knowing whattheir surnames really originated. We can all find where our names originated from or what theyrepresent, by doing some research. There are many ways to do this whether you call a relative,research in a library or, play on the Internet. If you are curious about what your surname meansor where it originated then I suggest you look into it. Curious about where my surname originated, I began to research it. I started out on theInternet and then I headed to the library. I found many things that did not pertain to my currentsearch, but I kept on plugging away to find what I wanted. I found that my surname was from anold Cheshire family traced from a Norman Origin before the year of 1100. The surname hadmany nobles, castles, estates and manors. The Richardson surname spread throughout Europe inthe eleventh and twelfth century. The first settlers to the states by this name settled in NewEngland in 1637 and then the name branched off towards Virginia in 1640. Never thinkingabout what my surname was until now, I wondered how surnames originated. The use of surnames originated in Europe in the eleventh and fifteenth century. Also inScandinavia around the same time surnames were introduced. The reason there was notsurnames before this time was the fact that most people were illiterate living in small villages ina country atmosphere. Living out in the country these people had no reason to learn to read orright, because there lives where lived off the land. They did not need surnames to signify whothey we’re or what they did. They just went by their first names in these villages because peopleof the same name did not occur. But when the population of the villages grew it becameimportant to have surnames to identify between two people with the same name. In the times ofthe Bible people used names that went by geography, for example â€Å" Corey of Carlisle.† The useof surnames showed social class, culture, tradition and, the jobs they worked. The forming of surnames first came from other names by which someone was called. The name â€Å"Johnson† originated from â€Å"the son of John,† and the same goes with my last nameâ€Å"Richardson.† In some countries they would use their mothers first name for a surname, such asâ€Å"Paige†, this being the a mothers name became her son or daughters surname. Jimmy Paige,from the band Led Zeppelin, could say this of his name. Other origins of surnames came fromplaces and geographical names. The surname â€Å"England† or â€Å"Penn† have this quality, obviouslyEngland is a country and Penn is shortened from Pennsylvania. Surnames like â€Å"Smith† ( as inblacksmith ) and â€Å"Carpenter† ( one who works with wood ) come from the jobs that these peopleheld. Surname are also known to originate from description of a particular family. The surnameâ€Å"Stern† would mean that they family was strong, this being something for them to owner. Alotof surnames came from nature or their social status. Surnames like Byrd, Foxx, Winters, Springare names commonly objects found in nature. And surnames like Bachelor, Knight or, Squireare based on their social standings. Many of theses surnames have changed over the centuries doOur current society is often unaware of their true original surnames. When coming toAmerica the individuals had no choice but to keep the surnames that the clerks at Ellis Islandhad given them because of error. Almost all names changed for these people entering America. â€Å"Bauch became Baugh†, â€Å"Siminowicz became Simmons.† Then there was the people whowanted to be Americanized and they changed their own names. In this case their namesgenerally became shorter or totally different names. In this case â€Å"Mlynar became Miller†, andâ€Å"Shwarz became Black†etc. Names are something that is important to people for many reason. .ua261195c1a923349beffbdce9af6aa4f , .ua261195c1a923349beffbdce9af6aa4f .postImageUrl , .ua261195c1a923349beffbdce9af6aa4f .centered-text-area { min-height: 80px; position: relative; } .ua261195c1a923349beffbdce9af6aa4f , .ua261195c1a923349beffbdce9af6aa4f:hover , .ua261195c1a923349beffbdce9af6aa4f:visited , .ua261195c1a923349beffbdce9af6aa4f:active { border:0!important; } .ua261195c1a923349beffbdce9af6aa4f .clearfix:after { content: ""; display: table; clear: both; } .ua261195c1a923349beffbdce9af6aa4f { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ua261195c1a923349beffbdce9af6aa4f:active , .ua261195c1a923349beffbdce9af6aa4f:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ua261195c1a923349beffbdce9af6aa4f .centered-text-area { width: 100%; position: relative ; } .ua261195c1a923349beffbdce9af6aa4f .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ua261195c1a923349beffbdce9af6aa4f .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ua261195c1a923349beffbdce9af6aa4f .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ua261195c1a923349beffbdce9af6aa4f:hover .ctaButton { background-color: #34495E!important; } .ua261195c1a923349beffbdce9af6aa4f .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ua261195c1a923349beffbdce9af6aa4f .ua261195c1a923349beffbdce9af6aa4f-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ua261195c1a923349beffbdce9af6aa4f:after { content: ""; display: block; clear: both; } READ: Sister Carrie Coming Of Age EssayIt is important to us to know what our surnames are so we can identify our past. Our pastis something, just like surnames, that say what we represent and what significance we have. Many of you will find that particular surnames have cultural importance. Presidents or peoplewith high class social standing and their surnames are remembered because these peoplechanged our society. Famous surnames will always be remembered, but so will those surnamesthat have no significant because each one of our past has something that has changed our culture. The spellings of your surname, and the pronunciation of it has changed over centuries. In manycases the change occurred so long ago that people in today’s society are not aware of what itused to be. The topic of surnames and there origins are very interesting. We can find manythings out from studying our names, who we really are or where our names came from. If this allinterests you the resources are out there to be found, I am sure you will enjoy it!Bibliography: